- Getting Started
- Money Out Transaction Limits
Getting Started
Money Out Transaction Limits
Learn about the minimum and maximum transaction amounts for outgoing payments and disbursements on SingaPay.
Below is the minimum and maximum transaction amount for outgoing payments and disbursements available on SingaPay.
Single Disbursement
For single transfer/disbursement transactions:
| Minimum Amount | Maximum Amount |
|---|---|
| IDR 10,000 | IDR 250,000,000 |
Bulk Disbursement
For bulk transfer/disbursement transactions:
| Minimum Amount | Maximum Amount | Notes |
|---|---|---|
| IDR 10,000 | IDR 250,000,000 | Per item transaction |
E-Wallet Top Up
For single e-wallet top-up transactions (money out to a customer e-wallet), platform defaults when merchant-specific limits are not set:
| Provider | Minimum Amount | Maximum Amount |
|---|---|---|
| OVO | IDR 10,000 | IDR 20,000,000 |
| GoPay | IDR 1,000 | IDR 20,000,000 |
| ShopeePay | IDR 1,000 | IDR 20,000,000 |
| DANA | IDR 1,000 | IDR 20,000,000 |
Minimum amounts vary per provider based on vendor requirements. Your merchant configuration may have different values if set by admin.
Important Notes
- Transaction limits apply per transaction.
- For bulk disbursement, the limit applies to each item in the bulk transaction.
- Please ensure the transaction amount is within the allowed range to avoid transaction failure.
- Limits may change based on regulatory requirements or partner policies.
Settlement Time from SingaPay to Recipients
The time when recipient bank accounts receive disbursement funds varies depending on the transfer method and banking network used.
Transfer Method Selection:
The transfer method is automatically handled by SingaPay’s backend system based on:
- Recipient bank’s registration status in BI-FAST network
- SingaPay’s bank transfer vendor configuration
- Optimal routing for fastest delivery
Available Transfer Methods:
- BI-FAST (Fast Payment) - Real-time fund delivery or based on agreement. Available 24/7 including weekends and holidays. Used when recipient bank is registered in BI-FAST network.
- RTGS (Real-Time Gross Settlement) - Requires additional processing time. Available during business hours only.
- Intra-Bank Transfer - Fastest fund delivery when disbursing to the same bank network (e.g., BCA to BCA, BRI to BRI).
Note:
- Transfer method selection is managed automatically by SingaPay’s system - merchants do not need to choose manually.
- Actual settlement time may vary depending on the recipient bank’s processing system and network conditions.
Quick Reference
Single Disbursement
- Minimum: IDR 10,000
- Maximum: IDR 250,000,000
Bulk Disbursement
- Minimum: IDR 10,000 (per item)
- Maximum: IDR 250,000,000 (per item)
E-Wallet Top Up
- Minimum: IDR 1,000 (GoPay, ShopeePay, DANA) / IDR 10,000 (OVO)
- Maximum: IDR 20,000,000 (all providers)